Terms of Use

Overview

These Terms of Use set forth the official rules, guidelines, and binding standards for all visitors, users, and customers who access and browse our website, use our website functions, and complete online purchase behaviors. The purpose of these terms is to standardize website operation behavior, clarify user usage rights and obligations, and maintain a safe, stable, standardized and orderly online service environment. All users who visit, browse, register and purchase products on this website shall be deemed to have fully understood and unconditionally accepted all the contents of these Terms of Use.

1. Website Service Description

We operate this official website to provide users with online product display, product consultation, independent order placement, online transaction settlement and after-sales service support. All products displayed on the website and all online service functions are oriented to eligible users who legally access and use the website. We always maintain the stability and accessibility of website services, and regularly optimize website interface, function experience and service system to provide users with smooth and convenient online shopping services.

We reserve the right to adjust, update, optimize or appropriately upgrade the website functions, page layout, product categories and service modes according to daily operation needs and market iteration. All service adjustments will be directly displayed on the official website, and the normal use rights of users will not be arbitrarily affected under the premise of complying with service principles.

2. User Usage Rules and Obligations

When users access and use this website, they shall abide by all network usage specifications and public order norms. Users shall not use this website to carry out any unauthorized, illegal, improper or destructive behaviors, including but not limited to maliciously attacking the website system, interfering with the normal operation of the website, tampering with website data information, repeatedly submitting invalid orders, maliciously brushing orders, abusing after-sales rights and other improper operation behaviors.

Users shall ensure that all personal information, delivery information and order data submitted on the website is true, accurate, effective and complete. Users shall not use false identity information, false contact information or false delivery information to conduct website operations and transaction behaviors. All operation behaviors under the user’s account shall be deemed to be independently operated and confirmed by the user, and the user shall bear all corresponding responsibilities.

Users shall not copy, disseminate, reproduce, steal or commercially use the website’s pictures, texts, product descriptions, graphic designs and all original content without official permission. All website content is protected by relevant intellectual property rules, and any unauthorized commercial use and dissemination is prohibited.

3. Account and Information Security

Users are solely responsible for the security of their browsing environment and operational behavior during the use of the website. When users leave personal information and place orders on the website, they shall properly keep their personal data and order information to avoid information leakage caused by personal reasons. We have always adopted strict information encryption and security protection technologies to protect user data security, but we are not responsible for information leakage caused by users’ improper operation, equipment risks and other personal reasons.

If users find any abnormal account operation, information error or unauthorized use of personal information, they can contact us through the Contact Us page in a timely manner. We will assist users in verifying the situation and taking corresponding protective measures to ensure user information security and legitimate rights and interests.

4. Online Transaction Specifications

All online purchase behaviors of users on this website must comply with the website’s purchase rules and transaction specifications. The unified settlement currency of all website transactions is USD. All order prices, settlement amounts and refund amounts are subject to the real-time display content on the official website page, and all transaction processes are transparent and open.

Users shall complete order payment in accordance with the official transaction process. Once the order payment is successful, the order shall take effect officially, and both the user and the platform shall abide by the corresponding service and transaction agreements. Users shall not arbitrarily cancel valid orders or maliciously initiate after-sales applications without legitimate reasons, so as to maintain the normal operation order of the website.

5. Service Rights Restatement

We strictly implement standardized service rules, including efficient order processing, stable logistics distribution, perfect after-sales system and all preferential service commitments. We support order processing within the standard cycle, stable cross-border transportation and distribution services, 60-day reasonable return service and efficient refund processing mechanism. All orders enjoy global free shipping service, and we fully undertake all tariffs and additional cross-border fees to ensure users’ zero extra cost shopping experience.

All service commitments are long-term stable official service standards, which are applicable to all user orders without differential treatment. We will always adhere to the customer-oriented service concept and continuously optimize the service system and user experience.

6. Third-Party Platform Instructions

In the process of website operation and order service, we will cooperate with professional third-party service providers, including logistics providers, payment service institutions and customs clearance service agencies. All third-party cooperative services are only used to support the normal completion of user orders and website services.

We have strict cooperation supervision and confidentiality management mechanisms for all cooperative institutions to ensure that user information is not leaked and user rights and interests are not damaged. Except for the necessary service links, third-party institutions have no right to use or disseminate user information, and cannot interfere with the normal service process of the website.

7. Website Content Update and Revision

We reserve the right to update, revise and optimize these Terms of Use according to website operation upgrade, service iteration and market environment changes. All revised and updated terms content will be released on the official website in a timely manner, and the latest published content shall be the effective standard.

The adjustment and optimization of the terms are based on the purpose of standardizing website services and improving user experience. The updated terms will not arbitrarily reduce the user’s existing service rights and interests, nor change the core service protection clauses. Users can check the latest terms content on the official website at any time.

8. Contact and Feedback

If you have any questions, doubts, suggestions or disputes about these Terms of Use, website service rules and usage specifications, please contact our official customer service team through the Contact Us page of the website. We will respond to user feedback in a timely manner, provide professional explanations and solutions, and effectively protect the legitimate usage rights and shopping interests of all users.