Terms of Purchase

Overview

These Terms of Purchase constitute a binding agreement between our website and all individual users who browse, order, and purchase products through our official platform. The terms are established to standardize all online transaction procedures, clarify official service rules, and protect the legitimate rights and interests of every customer. All shopping behaviors, including order submission, payment settlement, product delivery, after-sales return and refund, are governed by these unified purchase terms. By placing an order on our website, all users confirm that they have fully read, understood, and voluntarily accepted all the rules and commitments stated below.

1. Order Placement & Transaction Rules

Users may browse all publicly displayed products on the website and submit official orders after confirming product details, styles, and relevant parameters. All product prices displayed on the website are settled uniformly in USD, which is the sole valid settlement currency for all platform transactions. There are no hidden conversion fees, additional handling fees or arbitrary price adjustments during the entire transaction process. The final order amount displayed on the official checkout page shall prevail as the actual payment standard for users.

Once the user completes payment confirmation, the order will be officially generated and take effect. All order information, including product specifications, quantity, settlement amount and delivery address, is subject to the data confirmed by the user at the time of payment. Users shall ensure that all submitted personal information and delivery information is true, accurate and complete to avoid delivery exceptions or service delays caused by incorrect information.

We maintain a standardized order review mechanism to ensure the authenticity and validity of all orders. The platform reserves the right to verify abnormal orders including repeated invalid orders and malicious order submissions to maintain a safe and standardized online transaction environment for all users.

2. Order Processing & Delivery Timeframe

We adhere to efficient and standardized order processing standards for all valid paid orders. After successful order payment and internal verification, we will complete product inspection, sorting, packaging and outbound processing within the official order processing cycle. All products will undergo strict pre-delivery quality inspection and packaging protection to ensure intact product status before outbound delivery.

All orders will be arranged for shipment within 1 to 3 working days after order confirmation. After the goods are dispatched, the standard delivery period ranges from 6 to 12 days. The overall delivery time is affected by conventional cross-border logistics operation rules, and we maintain stable and predictable logistics efficiency through long-term cooperative international logistics channels. Complete logistics tracking services are provided for all orders, allowing users to check real-time delivery progress at any time.

We optimize supply chain and warehousing management continuously to shorten order processing time and stabilize delivery efficiency. Under normal operating conditions, all orders will be completed and delivered within the standard time range to ensure users obtain a timely and reliable shopping experience.

3. Shipping Service & Tariff Commitment

Our website provides global free shipping services for all products and all valid orders. There is no minimum order threshold, no consumption limit and no additional shipping fees for any purchase. All users can enjoy zero-cost shipping services regardless of order amount and delivery region, effectively reducing the comprehensive shopping cost of global customers.

We fully undertake all tariffs, customs clearance fees and any other additional fees incurred during international transportation and customs clearance procedures. All cross-border related cost risks are borne entirely by the platform. Users do not need to pay any extra fees during customs clearance, goods reception and subsequent service links. The displayed product price is the final all-inclusive price with no hidden charges.

We are committed to simplifying the cross-border shopping process for users, eliminating the common industry pain points of uncertain tariffs and unexpected additional charges, and providing transparent and worry-free shipping service for every order.

4. Official Return Policy Standards

We provide a customer-friendly and long-term return service to fully protect users’ shopping rights and interests. All users can apply for return services within 60 days after receiving the products. The return policy applies to all products on the website on the premise of complying with official return specifications.

To qualify for return processing, the returned products must be kept in unused, unwashed, intact and resalable condition, with complete original packaging, labels and supporting accessories. Products damaged by artificial use, improper storage, excessive wear and missing accessories will not be eligible for return application. All return requests must be submitted through the official Contact Us page, with valid order information and product condition descriptions provided for review.

Our customer service team will review return applications in a timely and standardized manner, issue formal return guidance, and complete the review work efficiently on the premise of respecting user legitimate shopping demands.

5. Refund Processing Specifications

After the returned goods are received, inspected and confirmed to meet the return conditions by our warehouse team, we will initiate the official refund process immediately. The entire refund processing procedure will be completed within 5 to 10 working days. All eligible returns will receive a full refund based on the user’s actual payment amount without any unreasonable deduction.

All refunds will be returned through the original payment channel used for order settlement. Due to the systematic processing rules of different payment platforms, a slight delay in individual fund arrival may occur, which is beyond our operational control. We will actively track the refund progress and timely feedback any abnormal situations to users.

We always adhere to the principles of fairness, transparency and efficiency in refund processing, standardize every refund link, and ensure that all legitimate user refund demands are responded to and processed efficiently.

6. User Responsibilities & Transaction Specifications

Users shall abide by all website rules and transaction specifications during the shopping process, and shall not use the platform for malicious transactions, false orders, improper after-sales applications and other behaviors that disrupt the normal operation of the website. Users shall bear corresponding responsibilities for all operational behaviors under their order information.

Users shall check the product package and product condition in a timely manner after receiving the goods. If there are any problems such as product damage, missing parts or order errors, users can contact the official customer service team through the Contact Us page to initiate verification and after-sales processing.

7. Terms Update & Service Interpretation

We reserve the right to optimize and adjust these Terms of Purchase according to website service upgrades, operational iteration and market standard updates. All updated terms will be released on the official website in a timely manner, and the latest published content shall serve as the effective standard.

All adjustments to the terms are based on optimizing user shopping experience and standardizing transaction services, and will not reduce the existing service rights and interests of users. In case of any inconsistency between the updated terms and historical rules, the latest official provisions shall prevail.

8. Official Contact Channel

If you have any questions about order processing, shipping rules, return and refund standards, transaction terms and other purchase-related matters, please contact our professional customer service team through the Contact Us page on the official website. We will provide timely and professional consultation replies and problem-solving services to fully protect your legitimate shopping rights and interests.